Aqua Illinois
Aqua Illinois Leadership
David C. Carter, President
Keeping Illinois Strong
Aqua Illinois provides safe and reliable service to 14 counties in Illinois.
At Aqua Illinois, water quality and continuous service are our highest priorities. We strive every day to listen to our customers and invest in the safest, most up-to-date technology and infrastructure improvements and enhancements that benefit our customers and their daily lives.
It’s our commitment for a better Illinois: by employing the best licensed treatment operators, scientists, engineers and experts, we’re able to surpass federal regulations, increase operational effectiveness and invest in your infrastructure to provide safe, quality water and wastewater services to all Aqua Illinois customers.
Illinois Service Territories
Aqua Illinois provides water and wastewater services in the following counties:
Boone County, Champaign County, Cook County, Dekalb County, DuPage County, Kane County, Kankakee County, Knox County, Lake County, McHenry County, Ogle County, Vermilion County, Will County and Winnebago County
How Aqua Keeps Your Water Safe
Learn how we keep your water safe for you and your family.
Ensuring Compliance
Aqua tests and treats drinking water to reduce the chance of contamination by metals such as lead and copper, to ensure compliance with state and federal drinking water standards. Discovery how we keep your water lead-free.
Learn MoreEPA Compliance
Aqua tests the water at our treatment plants and schedules tap sampling and tests in potential high-risk areas to comply with the U.S. Environmental Protection Agency’s (EPA) lead and copper rule.
Transparency
You can always view your community’s test results in our annual water quality reports produced for every water system we own and operate. Explore our water quality and safety standards.
Learn MoreAqua Illinois Documentation
Deer Creek NARP Meeting
Aqua Illinois will hold a virtual meeting to provide interested stakeholders an overview of the Deer Creek NARP on December 18, 2024 at 2 p.m.
Please RSVP here.
Aqua Illinois Leak Adjustment Form
QIP, VBA, Utility Assessment, Bad Debt riders
Historical and current rates for QIP, VBA, Utility Assessment, Bad Debt riders
Customer Notices about PFAS
More on Lead Line Inventory & Replacement Program
Illinois Commerce Commission's Part 280
RULES PERTAINING TO ELIGIBILITY FOR SERVICE, DEPOSITS, BILLING, PAYMENT, REFUNDS AND DISCONNECTION OF SERVICE
ILLINOIS COMMERCE COMMISSION
83 Ill. Adm. Code 280
Part 280, the rules and regulations of the Illinois Commerce Commission prescribing procedures governing eligibility for service, deposits, billing, payment, refunds and disconnection of service, is on file in the Commission offices and open to public inspection.
Copies of Part 280 in the Spanish language are available for inspection at the offices and online.
Any employee will direct you to the place where you may inspect a copy of Part 280 and will direct you to personnel assigned the duty of providing information about Part 280.
Copies of Part 280 may also be reviewed and/or obtained at the Commission's offices at 160 North LaSalle Street, Suite C-800, Chicago, Illinois 60601 or 527 East Capitol Avenue, Springfield, Illinois 62701 or at http://www.ilga.gov/commission/jcar/admincode/083/08300280sections.html
Regulatory Agencies
Tariffs
Water, Sewer Service Application
