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Welcome to Aqua

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Aqua Customer Service

As a new Aqua customer, we're excited to serve you! We're here to help set up your service and connect you with useful resources.

If you're looking to open a new water or wastewater account for an existing home or business that has an existing connection to Aqua's system, please visit our "moving" page or call our Aqua Customer Service team to begin your setup at 877.987.2782

If you would like to connect your new or existing home or business to Aqua's system, head to the New Connections section of our website. 

If you're a municipality or supplier interested in partnering with Aqua, head to the Partner With Us section of our website.

About Aqua 

With more than 135 years of experience delivering the highest quality water and wastewater services, Aqua's commitment to protecting and providing Earth's most essential resource has never been stronger. As a member of the Essential Utilities family, Aqua is positioned to have a powerful impact on improving water service reliability and overall quality of life for more than three million customers across eight states.

Learn more about Aqua's mission, vision, values and company history, and see how we're transforming the way we provide water services to our communities.

Bill Pay Resources


Ready to make a payment?

In need of bill pay assistance?

Water Tips

Check for Leaky Faucets

Check for leaks (both inside and out). Even a small drip can waste up to 140 gallons a week!

Wait for Full Dishwashers

A full load will use about 10 gallons of water, while running your dishwasher only half-full ends up using twice as much water and electricity! 

Minimize Water Use by Xeriscaping

Xeriscaping is a style of gardening and landscaping that focuses on minimizing water use. 

Aqua Stories

beau rivage

Aqua North Carolina Completes New Water Tower in New Hanover County

lead pipe removal

Aqua Pennsylvania Getting the Lead Out Across the State

press release

Aqua to Participate in Program to Improve Communities in PA & OH

marc lucca ribbon cutting

Aqua Pennsylvania Installs 5th PFAS Treatment System to Protect Drinking Water for Thousands of Customers in Montgomery County

View All Stories
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© 2024 Essential Utilities, Inc. All Rights Reserved
762 West Lancaster Ave., Bryn Mawr, PA 19010
877.987.2782
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