December 17, 2024 -- Aqua Pennsylvania has issued a continuation of the Boil Water Advisory that was already in effect for customers served by the Plumer Water Company in Venango County.  Aqua customers in the affected area are advised to use boiled or bottled water for drinking, making ice, brushing teeth, washing dishes and food preparation until further notice. You will be notified when this Boil Water Advisory is lifted. Aqua Pennsylvania is currently operating the system as receiver under order from the Pennsylvania Public Utility Commission. Customers are also encouraged to visit https://aquawater.com/rhodes for more information on this receivership.

December 9, 2024 -- Aqua Pennsylvania is lifting a Boil Water Advisory for about 130 customers in Cooperstown Borough and Jackson Township, Venango County served by the Cooperstown Water Company. The issue occurred on Monday, December 2nd. Customers can resume normal use of water after our test samples showed no danger to drinking water in this area. Please call Aqua Pennsylvania at 877.987.2782 if you have any questions. We thank customers for their patience and understanding as we work to resolve this issue. Aqua Pennsylvania is currently operating the system as receiver under order from the Pennsylvania Public Utility Commission. Customers are also encouraged to visit https://aquawater.com/rhodes for more information on this receivership.

December 6, 2024 -- Aqua Pennsylvania is lifting a Boil Water Advisory impacting water service for about 65 customers in Lower Macungie Township, Lehigh County serving the Maple Hills community. The issue occurred on Monday, December 2nd. Customers can resume normal use of water after our test samples showed no danger to drinking water in this area. Please call Aqua Pennsylvania at 877.987.2782 if you have any questions. We thank you for your patience and understanding as we worked to resolve this issue.

December 2, 2024 -- Aqua Pennsylvania has issued a Boil Water Advisory impacting water service for about 65 customers in Lower Macungie Township, Lehigh County serving the Maple Hills community. Due to a leak our crews need to shut down the water system to make a repair. Aqua customers in the affected area are advised to use boiled or bottled water for drinking, making ice, brushing teeth, washing dishes and food preparation until further notice. You will be notified when this Boil Water Advisory is lifted. Please call Aqua Pennsylvania at 877.987.2782 if you have any questions. We thank customers for their patience and understanding as we work to resolve this issue.

November 22, 2024 -- First and foremost, the water is safe to drink. The noticeable taste and smell, often reported as a stronger smell of chlorine, was traced to our Neshaminy Plant, which supplies water to portions of Montgomery & Bucks Counties. We believe the drought conditions have led to changes with our source water that is impacting the taste and smell of the drinking water. Again, our laboratory tests confirm the water is safe to drink. We expect the issue will resolve over the next several days as we receive long-awaited rain in addition to adjustments made to our treatment process. We thank our customers for their patience and understanding.

November 18, 2024 -- Due to the extended period of dry weather, effective immediately, Aqua Pennsylvania is implementing Mandatory Water Conservation measures for all customers served by our Roaring Creek Water Plant in the following communities: Northumberland County: (Ralpho Township, Zerbe Township, Coal Township, Mt. Carmel Township); Columbia County: (Conyngham Township, Centralia Borough); Schuylkill County: (Butler Township, Gordon Borough, Girardville Borough). We find these stricter measures are necessary based on current and expected continued dry weather conditions for the foreseeable future. Your cooperation is critical to helping us ensure an adequate water supply. To be clear, this mandatory conservation applies to all NONESSENTIAL residential water use. You can find a full press release with more information and conservation tips in the link below.

November 17, 2024 -- Aqua Pennsylvania has received several complaints from customers in eastern Montgomery and Western Bucks counties of unusual taste in their drinking water. Our ongoing investigation including laboratory analysis have shown normal conditions. If you’re an Aqua Pennsylvania customer and have a question about your drinking water please call 877.987.2782. Thank you.

November 1, 2024 -- Due to drier than normal weather conditions in Pennsylvania and New Jersey, Aqua is encouraging customers to voluntarily conserve water. This request is being made following the Aqua team’s analysis of surface and groundwater conditions. Cutting back on water use during this period of extended dry weather is easier than many people may think. Here are some helpful tips on reducing water use: Don’t leave the water running when brushing your teeth or shaving. Take showers, not baths: Showers are more efficient and use less water. The shorter the shower, the better. A 10-minute shower uses half the amount of water as a full bathtub. Cut back on rinsing dishes. Scrape off the food and let the dishwasher do the rest. Only run the dishwasher when it is full. Limit your outdoor watering and check automatic sprinkler heads.Consider if areas of your yard can go without watering as we enter the colder season. To be clear, Aqua monitors and manages our water supplies actively every day and we are confident in being able to supply our systems, but we are recommending voluntary conservation as a precaution. While we cannot predict how long the dry weather will continue, our operations, environmental and compliance experts plan for this type of weather event with our customers in mind. Aqua’s drought team will continue to monitor the situation to ensure continued service and reliability. To this end, we ask our customers to use water wisely in this abnormal period that is affecting the entire two states. As always, if our customers have any specific concerns or questions, please reach out to us at 877.987.2782. We will keep you updated of any significant changes.

November 1, 2024 -- Due to drier than normal weather conditions in Pennsylvania and New Jersey, Aqua is encouraging customers to voluntarily conserve water. This request is being made following the Aqua team’s analysis of surface and groundwater conditions. Cutting back on water use during this period of extended dry weather is easier than many people may think. Here are some helpful tips on reducing water use: Don’t leave the water running when brushing your teeth or shaving. Take showers, not baths: Showers are more efficient and use less water. The shorter the shower, the better. A 10-minute shower uses half the amount of water as a full bathtub. Cut back on rinsing dishes. Scrape off the food and let the dishwasher do the rest. Only run the dishwasher when it is full. Limit your outdoor watering and check automatic sprinkler heads.Consider if areas of your yard can go without watering as we enter the colder season. To be clear, Aqua monitors and manages our water supplies actively every day and we are confident in being able to supply our systems, but we are recommending voluntary conservation as a precaution. While we cannot predict how long the dry weather will continue, our operations, environmental and compliance experts plan for this type of weather event with our customers in mind. Aqua’s drought team will continue to monitor the situation to ensure continued service and reliability. To this end, we ask our customers to use water wisely in this abnormal period that is affecting the entire two states. As always, if our customers have any specific concerns or questions, please reach out to us at 877.987.2782. We will keep you updated of any significant changes.