New Connections
If you’re looking to connect your new or existing home, business or proposed development to one of Aqua’s water or wastewater systems, please choose your state from the list below for instructions and information.
Select Your State
Illinois
Please call our Aqua Customer Service team at 877.987.2782 for assistance on how to start a new water or wastewater account with Aqua, as well as how to connect your new or existing home, business or proposed development to one of Aqua’s water or wastewater systems.
Indiana
Please call our Aqua Customer Service team at 877.987.2782 for assistance on how to start a new water or wastewater account with Aqua, as well as how to connect your new or existing home, business or proposed development to one of Aqua’s water or wastewater systems.
New Jersey
Please call our Aqua Customer Service team at 877.987.2782 for assistance on how to start a new water or wastewater account with Aqua, as well as how to connect your new or existing home, business or proposed development to one of Aqua’s water or wastewater systems.
North Carolina
Please call our Aqua Customer Service team at 877.987.2782 for assistance on how to start a new water or wastewater account with Aqua, as well as how to connect your new or existing home, business or proposed development to one of Aqua’s water or wastewater systems.
Ohio
Please call our Aqua Customer Service team at 877.987.2782 for assistance on how to start a new water or wastewater account with Aqua, as well as how to connect your new or existing home, business or proposed development to one of Aqua’s water or wastewater systems.
Pennsylvania
If you are in Pennsylvania and would like to:
- Request a NEW CONNECTION of your new or existing home, business, or proposed development to one of Aqua's water or wastewater systems
- Inquire about the possibility of connecting
- Request a Will Serve Letter
Please go to the New Connections Portal to make an inquiry.
The portal IS NOT for transferring service or changing account holder information. Those changes can be made by calling customer service at 877.987.2872 or by going to our "moving" page.
If you would like:
- Detailed infortmation on the process of connecting to Aqua's water or wastewater system
- Access to Aqua's design standards, CAD templates, approved contractor list and other documentation
- Answers to Frequently Asked Questions (FAQs)
Click this link for Water Connections or this link for Wastewater Connections
Additional information about the New Connection process, please review the Aqua Pennsylvania New Connection Portal User Guide.
Texas
Please call our Aqua Customer Service team at 877.987.2782 for assistance on how to start a new water or wastewater account with Aqua, as well as how to connect your new or existing home, business or proposed development to one of Aqua’s water or wastewater systems.
Virginia
Please call our Aqua Customer Service team at 877.987.2782 for assistance on how to start a new water or wastewater account with Aqua, as well as how to connect your new or existing home, business or proposed development to one of Aqua’s water or wastewater systems.