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Aqua Pennsylvania

Aqua Pennsylvania

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Aqua Pennsylvania Leadership

Marc Lucca, President

February 25, 2025: Customers in Abington and Cheltenham Townships and Jenkintown Borough

Aqua Pennsylvania continues to monitor the situation following the fire at SPS Technologies in Jenkintown, Montgomery County. All Aqua Pennsylvania customers in Abington and Cheltenham Townships and Jenkintown Borough can be assured their water is safe to drink. Continued tests have shown our drinking water quality meets all standards. However, we understand that some of you may still have concerns, and we take those concerns seriously. So, we want to take this time to address three concerns that have come up since last week’s fire.  

First, the waterways impacted by the firefighting efforts are not used by Aqua to provide drinking water to our neighbors in Abington and Cheltenham Townships and Jenkintown Borough. Your water comes from a source several miles away from the fire scene. No firefighting runoff entered your source water. 

Second, some customers may have noticed their water appears slightly cloudy. The pipes in the streets that deliver drinking water to your homes are the same pipes that service the fire hydrants used to battle the warehouse fire. The prolonged, intense movement of water in the pipes can lead to cloudiness in the drinking water, usually from entrained air. Again, please know, your water is safe to drink.  

Finally, you may have noticed your drinking water has a slightly salty taste. This is not related to the fire. This change is largely attributed to the runoff of road salts used on roadways, parking lots, and other treated surfaces in response to recent winter storms and icing conditions. Road salts are typically made up of a combination of sodium, chloride and calcium, all of which are naturally occurring and can be found in drinking water on any given day. The Environmental Protection Agency (EPA) and the Pennsylvania Department of Environmental Protection (DEP) have secondary standard for chloride, however secondary standards are not considered to have any public health risks. The issue is further exacerbated from low stream flow from the persistent drought which has the effect of limiting dilution of the chloride concentrations. 

Aqua continues to collect water samples and perform tests to ensure safe, reliable drinking water for you and your family.  

If you have any questions about water quality at your home or business, please call 877.987.2782. 

February 21, 2025: Cloudy Water Alert:

Aqua Pennsylvania continues to monitor the situation in Abington Township following the fire at SPS Technologies in Jenkintown. We are aware that some customers may have noticed their water appears slightly cloudy. Please know, the water is safe to drink. The pipes in the streets that deliver drinking water to our customers’ homes are the same pipes that service the fire hydrants used to battle the warehouse fire. The prolonged, intense movement of water used to fight the fire may stir up sediment in the pipes which can lead to cloudiness in the drinking water. This should clear up in a matter of days. We thank our customers for their patience and understanding. 

Keeping Pennsylvania Strong

In 1886, a group of Swarthmore College professors received a charter to supply water to the residents of Springfield Township, Delaware County. Since then, Aqua Pennsylvania has been continuously growing, and now supplies water to approximately 1.5 million people across the Keystone state.

At Aqua Pennsylvania, water quality and continuous service are our highest priorities. We strive every day to listen to our customers and invest in the safest, most up-to-date technology and infrastructure improvements and enhancements that benefit our customers and their daily lives.

It’s our commitment for a better Pennsylvania: by employing the best licensed treatment operators, scientists, engineers and experts, we’re able to surpass federal regulations, increase operational effectiveness and invest in your infrastructure.

PA Service Areas & Water Sources

Honesdale/White Haven Division Service Area

Parts of Carbon County, Lackawanna County, Lehigh County, Luzerne County, Monroe County, Northampton County, Pike County, Schuylkill County, Susquehanna County, Wayne County and Wyoming County.

Roaring Creek/Susquehanna Division Service Area

Parts of Adams County, Bradford County, Columbia County, Cumberland County, Juniata County, Northumberland County, Schuylkill County and Snyder County.

Shenango Division Service Area

Parts of Clarion County, Clearfield County, Crawford County, Forest County, Lawrence County, Mckean County, Mercer County, Venango County, and Warren County.

Southeastern Division Services Area

Parts of Berks County, Bucks County, Chester County, Delaware County and Montgomery County.

Water Sources

Aqua Pennsylvania sources its water from surface water from the Crum, Pickering, Brandywine, Perkiomen, Neshaminy, Ridley and Chester creeks, Schuylkill and Delaware rivers, the Upper Merion Quarry and the Shenango River in western Pennsylvania, and groundwater from more than 100 deep wells provide water for Aqua Pennsylvania.

Pennsylvania Water Quality & Safety

Learn more about the water quality and safety challenges that affect Pennsylvanians the most.

Chloramines

Chloramines are a commonly used disinfectant in drinking water. They're used in many water systems across the U.S., including some of Aqua Pennsylvania’s systems. Chloramines have been used for more than 90 years and are completely safe. Learn more about our use of chloramines.

Discover Use of Chloramines

Chromium

Chromium is a naturally occurring element and can be found in untreated water. All of Aqua's water is within the EPA's limits for this contaminant. Learn more about what chromium is and what Aqua is doing to reduce this metal in water.

Understand Chromium Contamination

Lead Water Lines

Lead is a naturally occurring metal that can cause a variety of adverse health effects. Lead exposure through drinking water is primarily a result of the corrosion of lead pipes and plumbing materials. The Pennsylvania General Assembly determined it is in the public interest for water utilities to assist customers in the replacement of customer-owned lead service lines throughout Pennsylvania. Under the Customer Lead Service Line Replacement Program, Aqua will replace both the company and the customer-owned portion of the service line at no direct cost to the customer.

More on the Aqua PA Lead Service Line Replacement Program, as well as details on community meetings, can be found within the Lead Service Line Replacement section of the Lead page. Please click the link below to learn more.

Learn More

PFAS

Two contaminants — Perfluorooctanoic acid (PFOA) and Perfluorooctanesulfonic acid (PFOS), known as a part of the PFAS family of chemicals — have been found in drinking water supplies across the country and around the world.

In May 2016, the U.S. Environmental Protection Agency replaced its 2009 provisional health advisories for PFAS with new, lifetime health advisories, setting a health advisory level of 70-parts per trillion (PPT) for both contaminants. This lower limit is of particular interest in those areas of eastern Montgomery County and Bucks County, where groundwater contamination from PFAS is believed to originate from nearby military bases.

Since the health advisory limit was announced in 2016, Aqua has taken proactive measures to ensure that water provided outperforms the EPA’s 70 PPT health advisory, including investing heavily in equipment for regular in-house analysis; installing granular activated carbon (GAC) filters on two systems with the highest level of PFAS; conducting engineering evaluations of the Neshaminy water treatment plant and evaluating impacts of the Air National Guard’s treatment system on levels in the creek; and continually assessing alternative treatment options, including ion exchange resins and other technologies.

Learn more about what we're doing in Pennsylvania to mitigate risk from PFAS below.

PA Infrastructure Investments
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762 West Lancaster Ave., Bryn Mawr, PA 19010
877.987.2782
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