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Aqua Pennsylvania

Aqua Pennsylvania

Aqua Pennsylvania Leadership

Marc Lucca, President

February 14, 2025: Salty-tasting Water Alert:

Aqua Pennsylvania customers might notice that their drinking water has a slightly salty taste. This change is largely attributed to the runoff of road salts used on roadways, parking lots, and other treated surfaces in response to winter storms and icing conditions. Road salts are typically made up of a combination of sodium, chloride and calcium, all of which are naturally occurring and can be found in drinking water on any given day. The Environmental Protection Agency (EPA) and the Pennsylvania Department of Environmental Protection (DEP) do not have drinking water standards for either sodium or calcium. EPA and DEP have a secondary standard for chloride, however secondary standards are not considered to have any public health risks. The issue is further exacerbated from low stream flow from the persistent drought which has the effect of limiting dilution of the chloride concentrations.  Barring additional salting of roads, the salty taste in the water should pass within a few days. We thank our customers for their patience and understanding. 

 

Keeping Pennsylvania Strong

In 1886, a group of Swarthmore College professors received a charter to supply water to the residents of Springfield Township, Delaware County. Since then, Aqua Pennsylvania has been continuously growing, and now supplies water to approximately 1.5 million people across the Keystone state.

At Aqua Pennsylvania, water quality and continuous service are our highest priorities. We strive every day to listen to our customers and invest in the safest, most up-to-date technology and infrastructure improvements and enhancements that benefit our customers and their daily lives.

It’s our commitment for a better Pennsylvania: by employing the best licensed treatment operators, scientists, engineers and experts, we’re able to surpass federal regulations, increase operational effectiveness and invest in your infrastructure.

PA Service Areas & Water Sources

Honesdale/White Haven Division Service Area

Parts of Carbon County, Lackawanna County, Lehigh County, Luzerne County, Monroe County, Northampton County, Pike County, Schuylkill County, Susquehanna County, Wayne County and Wyoming County.

Roaring Creek/Susquehanna Division Service Area

Parts of Adams County, Bradford County, Columbia County, Cumberland County, Juniata County, Northumberland County, Schuylkill County and Snyder County.

Shenango Division Service Area

Parts of Clarion County, Clearfield County, Crawford County, Forest County, Lawrence County, Mckean County, Mercer County, Venango County, and Warren County.

Southeastern Division Services Area

Parts of Berks County, Bucks County, Chester County, Delaware County and Montgomery County.

Water Sources

Aqua Pennsylvania sources its water from surface water from the Crum, Pickering, Brandywine, Perkiomen, Neshaminy, Ridley and Chester creeks, Schuylkill and Delaware rivers, the Upper Merion Quarry and the Shenango River in western Pennsylvania, and groundwater from more than 100 deep wells provide water for Aqua Pennsylvania.

Pennsylvania Water Quality & Safety

Learn more about the water quality and safety challenges that affect Pennsylvanians the most.

Chloramines

Chloramines are a commonly used disinfectant in drinking water. They're used in many water systems across the U.S., including some of Aqua Pennsylvania’s systems. Chloramines have been used for more than 90 years and are completely safe. Learn more about our use of chloramines.

Discover Use of Chloramines

Chromium

Chromium is a naturally occurring element and can be found in untreated water. All of Aqua's water is within the EPA's limits for this contaminant. Learn more about what chromium is and what Aqua is doing to reduce this metal in water.

Understand Chromium Contamination

Lead Water Lines

Lead is a naturally occurring metal that can cause a variety of adverse health effects. Lead exposure through drinking water is primarily a result of the corrosion of lead pipes and plumbing materials. The Pennsylvania General Assembly determined it is in the public interest for water utilities to assist customers in the replacement of customer-owned lead service lines throughout Pennsylvania. Under the Customer Lead Service Line Replacement Program, Aqua will replace both the company and the customer-owned portion of the service line at no direct cost to the customer.

More on the Aqua PA Lead Service Line Replacement Program, as well as details on community meetings, can be found within the Lead Service Line Replacement section of the Lead page. Please click the link below to learn more.

Learn More

PFAS

Two contaminants — Perfluorooctanoic acid (PFOA) and Perfluorooctanesulfonic acid (PFOS), known as a part of the PFAS family of chemicals — have been found in drinking water supplies across the country and around the world.

In May 2016, the U.S. Environmental Protection Agency replaced its 2009 provisional health advisories for PFAS with new, lifetime health advisories, setting a health advisory level of 70-parts per trillion (PPT) for both contaminants. This lower limit is of particular interest in those areas of eastern Montgomery County and Bucks County, where groundwater contamination from PFAS is believed to originate from nearby military bases.

Since the health advisory limit was announced in 2016, Aqua has taken proactive measures to ensure that water provided outperforms the EPA’s 70 PPT health advisory, including investing heavily in equipment for regular in-house analysis; installing granular activated carbon (GAC) filters on two systems with the highest level of PFAS; conducting engineering evaluations of the Neshaminy water treatment plant and evaluating impacts of the Air National Guard’s treatment system on levels in the creek; and continually assessing alternative treatment options, including ion exchange resins and other technologies.

Learn more about what we're doing in Pennsylvania to mitigate risk from PFAS below.

PA Infrastructure Investments

Aqua Pennsylvania Documentation

Regulatory Agencies

Tariffs

PA Rate Case - 2024

Click here to learn more about the 2024 PA Rate Case.

Public Input Hearings: City of Beaver Falls

NOTICE
PUBLIC INPUT HEARINGS: IN-PERSON AND TELEPHONIC
Application of Aqua Pennsylvania Wastewater, Inc. for Approval
of its Acquisition of the Wastewater System Assets of the City of Beaver Falls
Pursuant to Sections 507, 508, 1102 and 1329 of the Public Utility Code
Docket No. A-2022-3033138
Presiding Officer: Administrative Law Judge F. Joseph Brady

The Pennsylvania Public Utility Commission (PUC) will conduct 4 Public Input Hearings concerning the Application and related filings for Aqua Pennsylvania Wastewater, Inc.’s (“Aqua”) acquisition of all of the assets, properties and rights related to the wastewater collection and treatment system owned by the City of Beaver Falls (“Beaver Falls” or “the City”). The filing is made pursuant to Sections 507, 508, 1102, and 1329 of the Pennsylvania Public Utility Code (the “Code”), 66 Pa.C.S. §§ 507, 508, 1102, 1329.

IN-PERSON PUBLIC INPUT HEARINGS
Pre-registration is not required.
(1)

Date:Wednesday, February 26, 2025
Time:1:00 PM
Location:

City of Beaver Falls (Meeting Room)

715 15th Street

Beaver Falls, PA 15010

Presiding Officer:Administrative Law Judge Katrina L. Dunderdale

(2)

Date:Wednesday, February 26, 2025
Time:6:00 PM
Location:

City of Beaver Falls (Meeting Room)

715 15th Street

Beaver Falls, PA 15010

Presiding Officer:Deputy Chief Administrative Law Judge Mark A. Hoyer

TELEPHONIC PUBLIC INPUT HEARINGS

Date:Thursday, February 20, 2025
Time:1:00 PM and 6:00 PM
Presiding Officer:Administrative Law Judge F. Joseph Brady

 Pre-registration is encouraged by Wednesday, February 19, 2025 at 4:00 PM.

To participate in the Telephonic Public Input Hearing:
Toll-free Conference Number: 866.675.4411
PIN Number: 23464163

  • You must dial the toll-free Conference number above
  • You must enter the PIN number above when instructed
  • You must speak your name when prompted, and press #
  • Then, the telephone system will connect you to the hearing

TO PRE-REGISTER BY EMAIL: Email the PUC Judges’ Legal Assistant, Christina M. Biggica, at cbiggica@pa.gov and provide the information below.

TO PRE-REGISTER BY TELEPHONE: Call the Legal Assistant’s office phone at 717-783 5453 and provide the information below.

PRE-REGISTRATION INFORMATION: Whether pre-registering by email or telephone, in both cases, provide the following information:

  1. your first and last name,
  2. the phone number you will be using to call into the public input hearing,
  3. a phone number where you can be reached prior to the hearing if we need to contact your, and
  4. your email address, if you have one.

Failure to pre-register could result in you not being called to testify by the PUC judge.

NEED ASSISTANCE WITH PRE-REGISTRATION? If you need assistance pre-registering to testify, you may have someone register for you, but they will need to provide the PUC Judge all the information listed above. Additionally, if more than one person in your household would like to testify, one person may pre-register for other individuals in the same household by providing the PUC Judges’ Legal Assistant with the above-listed information for each individual.

REQUESTS FOR INTERPRETERS: If you require an interpreter, please pre-register as soon as possible. If you register too close to the hearing date, we may not have enough time to arrange for an interpreter. If you request an interpreter, the PUC will make reasonable efforts to have one present. TTY-based Telecommunications Relay Service number for persons who are deaf or hearing-impaired is: 711

HEARING EXHIBITS: If you have any hearing exhibits to which you will refer during the hearing, please email them to the Presiding Officer, at fbrady@pa.gov. The PUC Judge will forward your exhibits to all the parties. Exhibits for the public input hearing must be received by the PUC Judge by: Wednesday, February 19, 2025 at 4 PM.

QUESTIONS? The Pennsylvania Office of Consumer Advocate (OCA) represents the interests of utility customers before the PUC. If you have questions about the public input hearings or the Company’s application, please contact the OCA toll free on 1-800-684-6560 or by email at consumer@paoca.org.

PA by the numbers
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762 West Lancaster Ave., Bryn Mawr, PA 19010
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