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Aqua Ohio

Aqua Ohio

image of ohio over water

Robert L. Davis

President

Keeping Ohio Strong

At Aqua Ohio, water quality and continuous service are our highest priorities. We strive every day to listen to our customers and invest in the safest, most up-to-date technology and infrastructure improvements and enhancements that benefit our customers and their daily lives.

It’s our commitment for a better Ohio: by employing the best licensed treatment operators, scientists, engineers and experts, we’re able to surpass federal regulations, increase operational effectiveness and invest in your infrastructure to provide safe, quality water and wastewater services to all Aqua Ohio customers.

How Aqua Keeps Your Water Safe

Learn how we keep your water safe for you and your family.

Ensuring Compliance

Aqua tests and treats drinking water to reduce the chance of contamination by metals such as lead and copper, to ensure compliance with state and federal drinking water standards. Discovery how we keep your water lead-free.

Learn More

EPA Compliance

Aqua tests the water at our treatment plants and schedules tap sampling and tests in potential high-risk areas to comply with the U.S. Environmental Protection Agency’s (EPA) lead and copper rule.

Transparency

You can always view your community’s test results in our annual water quality reports produced for every water system we own and operate. Explore our water quality and safety standards.

Learn More

Aqua Ohio Documentation

Cross Connection Control

Aqua Ohio operates a Cross-Connection Control Program (CCCP) to protect the quality of the water throughout our water distribution system by identifying and preventing potential contamination through cross-connections to the public water system. More on common cross-connection problems and how you can help in protecting the quality of your community’s water supply can be found here.

Aqua Ohio Leak Adjustment Form

Aqua Ohio Meter Exchange Program

Medical Certificate Form

A Medical Certificate is written confirmation from a customer’s physician or nurse practitioner that the customer, or someone else living at the property, has a medical condition that would be aggravated if Aqua shut off the water (usually for non-payment). Once received by Aqua, a valid medical certificate gives the customer 30 days to pay the bill or to make payment arrangements.
Send your medical certificate...

By mail:

ACO
Attention: Collections Department
762 W. Lancaster Avenue
Bryn Mawr, PA 19010
By fax: 866.780.8301

Download Aqua Ohio's Medical Certificate Form here

New Service Specifications and Information

Household Hazardous Waste

Did you know, there are many daily products that may be dangerous to people and the environment if not managed properly? Learn more about these products, the dangers of improper disposal, and alternative options from the Ohio EPA here.

Union Rome Vacancy Form

Regulatory Agencies

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Contact us

© 2024 Essential Utilities, Inc. All Rights Reserved
762 West Lancaster Ave., Bryn Mawr, PA 19010
877.987.2782
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