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Customer Assistance Programs

We All Need a Hand Sometimes

Select Your State

Assistance programs vary by state. Please select your state below to find out which programs might be available for you.

Indiana

In need of assistance?

Aqua customers in need of assistance should contact Aqua Customer Service at 877.987.2782.

Illinois

Info for Low Income Customers

“Low Income Customer” means a residential customer who has qualified under the income criteria of Section 6 of the Energy Assistance Act of 1989.

Aqua Aid

Aqua Aid is an assistance program that provides grants to customers in need. It is funded through generous donations by our Aqua customers. Visit our Aqua Aid page to request assistance or to make a tax-deductible donation.

New Jersey

Aqua Aid

Aqua Aid is an assistance program that provides grants to customers in need. It is funded through generous donations by our Aqua customers. Visit our Aqua Aid page to request assistance or to make a tax-deductible donation.

North Carolina

In need of assistance?

Aqua customers in need of assistance should contact Aqua Customer Service at 877.987.2782.

Ohio

Aqua Aid Ohio

Aqua Aid is an assistance program that provides grants to customers in need. It is funded through generous donations from Essential shareholders. Visit our Aqua Aid page to request assistance.

Pennsylvania

Aqua Aid Pennsylvania

Aqua Aid is an assistance program that provides grants to customers in need. It is funded through generous donations from Essential shareholders and Aqua Pennsylvania customers. Visit our Aqua Aid page to request assistance.

Aqua Leak Repair Program

Aqua Pennsylvania’s Leak Repair Program helps customers who are struggling financially and have a water leak in their home.

Customer Assistance Program (CAP)

The Aqua Customer Assistance Program (CAP) is a discount program designed to provide monthly financial assistance for residential water and/or wastewater customers. Program guidelines and eligibility requirements are subject to change.

Texas

In need of assistance?

Aqua customers in need of assistance should contact Aqua Customer Service at 877.987.2782.

Virginia

In need of assistance?

Aqua customers in need of assistance should contact Aqua Customer Service at 877.987.2782.

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762 West Lancaster Ave., Bryn Mawr, PA 19010
877.987.2782
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