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How You Can Help

How You Can Help

You can help impact the water within your own home, as well as help protect our precious water resources as a whole.

Customers can take measures to ensure that drinking water remains safe within their homes by preventing cross-connections, which are points in plumbing systems where drinking water might come in contact with hazardous materials, as well as by routinely flushing faucets, cleaning shower heads, and maintaining hot water tanks to discourage the growth of bacteria such as Legionella.

Avoiding Cross-Connections

If you leave a hose in non-potable (not fit for drinking) water such as soapy water, pool water, etc., you could contaminate your drinking water. For instance, if the pressure in the water main feeding your property drops while your hose is submerged in non-potable water, suction could be created, pulling the non-potable water back into your pipes, your drinking water supply, and Aqua’s distribution main. The Safe Water Drinking Act requires that backflow protection devices be installed on all non-potable water services.

Some plumbing tips to avoid backflow incidents

  • Install backflow prevention devices on threaded faucets in your home, especially outdoor hose faucets. Inexpensive backflow preventors, like hose connection vacuum breakers, can be found at many local plumbing supply stores.
  • Keep the ends of hoses clear of any possible contaminants. Never leave a hose in a sink, bucket, drain, swimming pool, or tub. Also, keep water levels in such items below faucets and inlet valves.
  • Don’t use spray device attachments that contain chemicals, such as weed killers, on your hose without a backflow prevention device.

Source Water Protection

The following household tips can help us protect our precious water resources, and assure dependable water for our communities' current needs and well into the future.

Recycle used oil, batteries, etc.

Recycle used oil, automotive fluids, batteries and other products. Don’t dispose of hazardous products in toilets, storm drains, wastewater systems, creeks, alleys or on the ground. Such disposal can pollute water above and below the ground in water-bearing formations called aquifers.

Reduce fertilizers, pesticides and chemical use

Reduce the amount of fertilizers, pesticides or other hazardous chemicals you use. Buy only what you need, so you don’t have to dispose of leftovers. Read labels and follow all directions on household chemicals and other hazardous products used around your home.

Check vehicles & equipment for leaks

Check your car, boat, motorcycle, other machinery and equipment for leaks/spills. Place drip pans under leaking vehicles/equipment and make repairs as soon as possible. Clean up spilled fluids with an absorbent material, such as kitty litter or sand, and properly dispose of the material. Please, do not allow spills to soak into the ground or rinse spills into a nearby storm drain.

Water Wells

Have a private well? Incorporate the following drinking water protection tips:

  1. Slope the area around the well so that surface water drains away from the well.
  2. Do not locate any potential pollutant activity up slope or near the well.
  3. Keep accurate records of any well maintenance, such as disinfection or sediment removal, that might require the use of chemicals in the well.
  4. Use a licensed water well driller for any new well construction, modification or proper well abandonment.
  5. Do not use wells for disposal of any chemicals, wash water or other materials.

Properly plug and abandon water wells that are no longer in use.

Water Saving Tips

Saving water saves you money. Identifying leaks and practicing good water-usage habits will help.

Is Your Bill Higher Than Normal?

A quick check for leaks might save you unnecessarily high water and sewer bills. There are a few simple tricks to check for leaks.

The Water Meter: A Leak-Detection Tool.

You can check for leaks in your home by following this simple procedure.

  1. Turn off all water inside and outside of the property.
  2. Locate your water meter, jot down the reading, and note the position of the 10-gallon red indicator, if present.
  3. Wait 20-30 minutes and read the meter again.

If the indicator or numbers on the dial position changed, there is likely a leak somewhere in your plumbing system.

Water Wasters - Toilets

A leaking toilet can be the single most common leak source in your home, resulting in the loss of dozens of gallons per day. With most Americans paying about a penny per gallon for water, a leak that wastes 1,000 gallons a month can increase a monthly water bill by $10.

Fortunately, it’s very easy to determine if your toilet is leaking by asking yourself the following questions: Do you find yourself jiggling the handle to stop noise? Do you hear strange, intermittent noises from the toilet?

If you answered yes to either question, your toilet is probably leaking. Toilets generally leak for two reasons. First, if the float assembly is not shutting off the water, it allows the water to escape into the overflow pipe. This problem can often be remedied by adjusting the float ball. Second, if the flush ball is worn or not seated properly, water will leak into the toilet bowl. Check for possible flush ball leakage by using food color or a dye tablet. Here’s how:

  • Drop the food color or dye tablet into the toilet tank. DO NOT FLUSH.
  • Wait 15 to 20 minutes.
  • If color appears in the toilet, you know the toilet is leaking and necessary repairs should be made.

Water Wasters - Water Faucets

It’s important to remember that leaks don’t disappear. While some occur only intermittently, like when the toilet is flushed, leaks very often become worse rapidly. Most leaks are continuous and run 24 hours a day. That’s 720 hours in a one-month billing period and 8,760 hours a year!

If your toilet isn’t the culprit, you might have a leak in your hot water faucet. This leak can be doubly expensive because you’re wasting the water and the energy used to heat it. If your faucet drips after being turned off firmly, turn off the supply line. Take the faucet apart and replace the washer. 

Want more tips?

Check out our Guides & Tips page for more helpful information.

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762 West Lancaster Ave., Bryn Mawr, PA 19010
877.987.2782
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