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Claims

Need to File a Claim?

If you would like to file a claim, please fill out the claim form below. 

This form is used to report general liability claims, such as bodily injury or personal property damage, that are believed to have been caused by Aqua. Issues related to billing, service requests, or account concerns should be directed through the appropriate customer service channels. More details and contact information can be found here

A claims representative will contact you via email within 7–10 business days after submission.

Address of Incident/Damage
Are you an Aqua customer?
Is the incident address the same as your service address?
Service Address
Type of Property
Do you rent or own the property where the damage occurred?
Was anyone injured?
Do you believe Aqua was negligent?
Did you report this incident to your insurance company?
Have reimbursements been received?
Have repairs been completed?
Please type your name in this box to represent your signature.
Aqua: An Essential Utilities Company
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762 West Lancaster Ave., Bryn Mawr, PA 19010
877.987.2782
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